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Welcome to Auresta Home (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information when you visit or use our website:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
Payment Information
Payments are processed securely through trusted third-party payment providers. Auresta Home does not store your complete credit/debit card details on our servers.
Order Information
- Purchased products
- Order history
- Transaction details
- Delivery preferences
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Pages
- Referral URLs
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products to your address
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website performance
- Personalize your shopping experience
- Detect fraudulent activities
- Comply with legal obligations
- Send promotional emails (only if you have opted in)
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your shopping cart
- Save user preferences
- Improve website speed and performance
- Analyze website traffic
- Provide personalized product recommendations
You can disable cookies through your browser settings; however, some features of the website may not function properly.
4. Sharing Your Information
We do not sell your personal information.
Your information may be shared only with trusted service providers such as:
- Payment gateways
- Shipping partners
- Logistics companies
- Email service providers
- Analytics providers
- Government authorities when legally required
These partners only receive the information necessary to perform their services.
5. Data Security
We implement industry-standard security measures including:
- SSL Encryption
- Secure Hosting Infrastructure
- Firewall Protection
- Limited Employee Access
- Regular Security Monitoring
Although we strive to protect your information, no method of internet transmission is completely secure.
6. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Maintain transaction records
- Resolve disputes
- Comply with applicable laws
- Improve customer service
After the retention period, your information is securely deleted or anonymized.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal data
- Restrict processing
- Withdraw marketing consent
- Request a copy of your data
To exercise these rights, please contact us using the details below.
8. Marketing Communications
If you subscribe to our newsletter, we may send:
- Product launches
- Home décor inspiration
- Exclusive offers
- Seasonal collections
- Promotional campaigns
You may unsubscribe at any time using the “Unsubscribe” link in our emails.
9. Third-Party Services
Our website may use trusted third-party services, including:
- Payment gateways
- Shipping providers
- Google Analytics
- Social media integrations
- Marketing tools
These providers maintain their own privacy policies and are responsible for how they process your information.
10. External Links
Our website may contain links to third-party websites. Auresta Home is not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.
If you believe a child has submitted personal information to us, please contact us immediately.
12. International Users
If you access our website from outside India, your information may be processed and stored in accordance with applicable Indian laws and this Privacy Policy.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Legal requirements
- Business operations
- Technology
- Website functionality
The updated version will always be published on this page with the revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Auresta Home
Customer Support Email: support@aurestahome.in
Phone: +91 XXXXXXXXXX
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM
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